World Wide Food Supply, Inc. (collectively “World Wide Food Supply, Inc.” or “WWFSI” or “we” or “our”) are committed to maintaining the privacy of users who access our website (the "Site") and our digital properties, including, but not limited to our digital/mobile app (the “App”) and confidentiality of personal data in our possession or under our control. This Privacy Policy Statement (the "Privacy Policy") explains the types of information we gather and what we do with it. By using the Site/App, you agree to the terms and policies described in this Privacy Policy and that you provide consent for us to:
- Process your Personal Data, as provided under applicable laws, regulations, and our policies, for our subsidiaries and affiliates, contractors, service providers, and other authorized third parties' legitimate purpose/s;
- Make your Personal Data available for our subsidiaries and affiliates, contractors, service providers, and other third parties.
We may update this Statement from time to time to reflect change(s) in the law and/or our internal standards. When we do so, we will notify you by posting the updated Statement in this Site/App for your information and reference.
1. 1. Information/Personal Data collected about you
WWFSI does not request or require any information from anonymous visitors to the Site/App. We collect personal information only from those users who wish to conduct business transactions on the Site/App and who have registered on the Site/App ("Registered Users"). Personal information means information about an identifiable individual and may include your name, address, telephone and fax number, e-mail address, financial information, such as a credit card number and employment-related information, such as may be found on a resume or job application. Personal information does not include business contact information (e.g. office address, telephone number) in those jurisdictions which do not recognize such information as being personal information. You are responsible for maintaining the confidentiality of any User ID which may be assigned to you, as well as any account number, account name, or passwords, if applicable, for the services you utilize through the Site/App.
1. 2. What we do with Personal Data and Collected Data?
WWFSI needs the information Registered Users supply for (a) personal identification, (b) to allow us to contact you for service(s) or opportunities as requested by you, such as customer service or information about a job opportunity if you have submitted a resume on-line, (c) to make improvements to materials or products offered on the Site/App and to the Site/App in general, and (d) to enable Registered Users to access the functionalities described on the Site/App, including without limitation, tracking shipments, viewing outstanding charges , applying for employment, and obtaining other user-specific information. Your e-mail address is collected to send you an email message confirming your new member registration as well as confirmations for other services you transact with WWFSI on-line.
In addition, we may use such information (a) for demographic profiling, ad targeting, statistical analysis, to conduct surveys and similar marketing activities; (b) to investigate violations of either its Privacy Policy or its "Terms of Use"; and (c) to notify Registered Users about important changes to the Site or promotions or opportunities You may always decline to receive these messages by following the process to opt out as described within a particular message.
We will deactivate accounts of Registered Users that have been inactive for an extended period of time. Registered Users may access and change their information at any time via the Site/App as described in Section 14.
1. 3. Retention of Personal Data and Collected Data
WWFSI and/or its duly authorized third party shall retain the Personal Data and Collected Data for a maximum period of five (5) years counted from the date the data subject provided it to WWFSI, or when they were collected, respectively.
1. 4. Provision of Information to Others
When you submit personal information through this Site/App, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which WWFSI transact business, including, without limitation, the Philippines. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by our trusted vendors. Such vendors are bound by contract not to use your personal information for their own purposes and to treat the information as confidential.
WWFSI has established relationships with various service providers whose services are available to you from this Site/App or from websites that are linked to this Site/App or who support WWFSI by providing services which are transparent to you. Typically, these providers offer services that WWFSI customers might find useful, such as those that can be used in tandem with our products and services. In order to use those services, you may be required to provide personal information to the providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a provider's website will be subject to the privacy policy posted on such site, and personal information that you provide while on this Site/App in conjunction with a provider's service will be subject to this Privacy Policy. You should be aware that our agreements with these service providers often provide that they will share with our personal information collected from you. In such instances, we may use this information in a manner consistent with this Privacy Policy.
Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
If WWFSI sells assets (or the assets of a division or subsidiary) to another entity, or WWFSI (or a division or subsidiary) is acquired by, or merged with, another entity, we may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent.
Other than as described in this Privacy Policy, or as otherwise specifically communicated to you by WWFSI, WWFSI does not provide information supplied by users to any third parties, except where law, court order, or governmental authority requires or based upon the good faith and belief that disclosure is necessary including, without limitation, to protect the rights of WWFSI when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or causing harm to third parties.
1. 5. Website/App visitor under the age of 18
No one under the age of eighteen (18) ("Minors") may provide any Personal Data on the Site/App. WWFSI does not knowingly collect Personal Data from Minors. If you are a Minor, please do not use or provide any information on this Site/App about yourself.
1. 6. Use of Cookies and Log Files
The Site/App does not use persistent or stored cookies; however, it does use temporary or per session cookies. Temporary or per-session cookies act as a randomly generated session ID; they last only while the Registered User is logged onto the website, and are cancelled at the end of the session (i.e. the Registered User logs out of the Site/App or closes their Web browser program). The Site/App uses temporary cookies for security purposes. Each time a Registered User logs onto the Site/App, the Site/App server generates a temporary session ID, which it associates with the user's login name, password and computer during that particular session. This allows the Registered User to move from page to page in the Site/App during a specific session, without having to re-enter the user login name and/or password. The temporary cookie allows the Site/App server to continuously verify that the user is a permitted user as the user moves from page to page during a specific session. When the Registered User logs out of the Site/App the temporary session ID is cancelled, and is removed from the temporary memory of the user's computer; and the association in the Site/App server between the temporary session ID and the specific user login name and password is also terminated.
We also use log files for anonymous Site/App usage analysis. A "log file" is a data file that records a Registered User's activity while using the Site/App.
1. 7. Rights of the Data Subjects
A data subject is entitled to certain rights in relation to the Personal Data collected from them:
- Right to be informed. The data subject have the right to be informed that his/her personal data will be, are being, or were, collected and processed.
- Right to access. The data subject have the right to access the personal data that WWFSI processed about him/her.
- Right to object. The data subject have the right to indicate refusal to the collection and processing of his/her personal data, including its processing for direct marketing, profiling and automated processing.
- Right to damages. The data subject have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal data, considering any violation of his/her rights and freedoms as provided by law.
- Right to erasure or blocking. The data subject have the right to suspend, withdraw or order the blocking, removal or destruction of his/her personal data.
- Right to file a complaint. The data subject have the right to lodge a complaint before the National Privacy Commission (NPC) in case of violation of his/her rights.
- Right to rectify. The data subject has the right to dispute and have corrected any inaccuracy or error in the data processed by WWFSI.
- Right to data portability. The data subject is entitled to obtain and electronically move, copy or transfer the personal data he/she provided to WWFSI.
A data subject may send us an e-mail at onestopdistribution@msl.com.ph to request access to, correct and/or delete any Personal Data that they have provided to us. Please be advised, however, that we cannot delete your Personal Data without restricting or removing our ability to effectively address your concerns. We may not accommodate a request to correct and/or delete Personal Data if we believe the same would violate any law or legal requirement or cause the Personal Data to be incorrect.
1. 8. Security
WWFSI stores information received from Registered Users on secure computers. Only a small number of WWFSI employees and/or contractors of ours have physical access to these computers. We use firewalls and other security technology to prevent our computers from being accessed by unauthorized persons.
While we have taken measures to protect Registered Users' information, please know that (a) no computer system is immune from intrusion; and (b) information transmitted to the Site/App may need to pass through many systems in order to process such information. Therefore, WWFSI cannot guarantee the absolute security or confidentiality of information transmitted to the Site/App.
1. 9. How personal data collection, use, disclosure and storage are managed
We may process personal data about a data subject if the processing is necessary:
- for the performance of a contract between a data subject and us
- for taking steps at a data subject’s request with a view to entering into a contract
- for compliance with any legal obligation to which we are subject (other than an obligation imposed by contract)
- to protect a data subject’s vital interests (which means matters relating to his/her life, death or security)
- for the administration of justice, and
- for the exercise of functions conferred on any person or under any law.
Otherwise, we will obtain a data subject’s consent prior to collection or processing.
1. 10. Obtaining Consent
Personal data about a data subject that we process may or may not be sensitive personal data, such as information about race, ethnic origin, political opinions, religious beliefs or other beliefs of a similar nature, about physical or mental health or condition, the commission or alleged commission by the data subject of any offense as well as any government issued identification such as social security numbers, licenses, etc.
We will not process any sensitive personal data about a data subject unless we get expressed consent to do so or unless the processing is necessary for a purpose permitted by law, or is otherwise allowed by existing laws, rules and regulations.
Where we obtain consent from the data subject, whether or not the personal data is sensitive personal data, we will tell whether it is obligatory or voluntary for the data subject to supply the personal data, and where it is obligatory, the consequences for the data subject if he/she fail to supply the personal data.
1. 11. Withdrawal of Consent
If the data subject had given us consent to collect, use, disclose, store and otherwise process his/her personal data, the consent may be withdrawn at any time. The data subject should give us reasonable advance notice of his/her withdrawal of consent.
1. 12. Links to Other Sites
The Site/App may contain links to websites other than our own and for which we are not responsible. Such Web Sites may collect personal information from you. These websites may send their own cookies to you, and may collect information and use it in a way inconsistent with our Privacy Policy. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that website which should identify the entity that is collecting your personal information. Unless WWFSI explicitly states otherwise, such references in no way indicate our endorsement, recommendation or preference of any such products or services or information contained on any other Website/App.
1. 13. Additional Information
WWFSI may alter, update or otherwise change this Privacy Policy at any time to reflect material changes in the way WWFSI uses your information. Any such changes will be posted on this page. You should periodically check this Privacy Policy to review the current terms and guidelines applicable to your use. Your continued use of the Site/App following the posting of such changes will indicate your full acceptance of those changes.
1. 14. Updating your Personal Information, Opt Out Policy
At any time, you can access and correct your personal information and privacy preferences including exercising your right to unsubscribe as a Registered User of the Site/App by utilizing the “My Account” page, or by sending an email to wwfoodsupply.com.ph. As a Registered User, you will occasionally receive email messages from us as described in Sections 1 and 2 above. If you would prefer not to receive these messages, you may opt out by following the instructions within the email or contact us at telephone number +63.2.8883.7777. WWFSI reserves the right to limit certain services to Registered Users who will accept email messages.
CONTACT INFORMATION
If you have questions with this Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to One Stop Distribution Inc. at the following address:
World Wide Food Supply Inc.
Data Protection Officer / Ms. Karen Loreine S. Cabuhat
MSL Hub, AFP-RSBS Industrial Park, East Service Road corner C5 Road, Bicutan, 1630 Taguig City, Philippines
In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the Privacy Policy has not been complied with so that we may investigate your inquiry. You may also send us an email at:
Please note that if you provide WWFSI with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), WWFSI cannot guarantee that your most recent privacy preference will be honored.